{"id":2049,"date":"2022-10-11T18:42:25","date_gmt":"2022-10-11T16:42:25","guid":{"rendered":"http:\/\/www.decata.it\/?page_id=2049"},"modified":"2022-10-26T18:35:28","modified_gmt":"2022-10-26T16:35:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.decata.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2049\" class=\"elementor elementor-2049\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f646f9 elementor-section-full_width elementor-section-content-top elementor-section-height-default elementor-section-height-default\" data-id=\"6f646f9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9d1527b\" data-id=\"9d1527b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b330aa elementor-widget elementor-widget-image\" data-id=\"7b330aa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 20-09-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/shop\/denim\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1980\" height=\"700\" src=\"https:\/\/www.decata.it\/wp-content\/uploads\/2022\/07\/jessica-de-cata-background-segnaposto.jpg\" class=\"attachment-2048x2048 size-2048x2048 wp-image-1317\" alt=\"\" srcset=\"https:\/\/www.decata.it\/wp-content\/uploads\/2022\/07\/jessica-de-cata-background-segnaposto.jpg 1980w, https:\/\/www.decata.it\/wp-content\/uploads\/2022\/07\/jessica-de-cata-background-segnaposto-600x212.jpg 600w, https:\/\/www.decata.it\/wp-content\/uploads\/2022\/07\/jessica-de-cata-background-segnaposto-300x106.jpg 300w, https:\/\/www.decata.it\/wp-content\/uploads\/2022\/07\/jessica-de-cata-background-segnaposto-1024x362.jpg 1024w, https:\/\/www.decata.it\/wp-content\/uploads\/2022\/07\/jessica-de-cata-background-segnaposto-768x272.jpg 768w, https:\/\/www.decata.it\/wp-content\/uploads\/2022\/07\/jessica-de-cata-background-segnaposto-1536x543.jpg 1536w\" sizes=\"auto, (max-width: 1980px) 100vw, 1980px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31b75e7 elementor-section-full_width elementor-section-content-top elementor-section-height-default elementor-section-height-default\" data-id=\"31b75e7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-03e0851\" data-id=\"03e0851\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50db5ac elementor-widget elementor-widget-heading\" data-id=\"50db5ac\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 20-09-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\"><br\/><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9915599\" data-id=\"9915599\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3cda5fe elementor-widget elementor-widget-heading\" data-id=\"3cda5fe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1468ed6 elementor-widget elementor-widget-text-editor\" data-id=\"1468ed6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 20-09-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p class=\" translation-block\"><strong>HOW CAN I BUY?<\/strong><br \/>\nYou can buy by registering on the website indicating your data: name, surname, address, e-mail address, telephone number.<br \/>\nYou will receive an email from DECATA.IT\ncustomer service that will confirm your subscription since that moment you can start buying the item you want in the size and color that best suits you, then by pressing the button ADD TO CART you will enter shipping address, payment method and the desired item in a few days will be yours.<\/p><p class=\" translation-block\"><strong>CAN I RETURN AN ITEM?<\/strong><br \/>\nYou have the right to withdraw from the contract without specifying the reason within 14 days from receipt of the item\/s purchased on DECATA.IT, however, it will not be possible to change the item with another.<\/p><p class=\" translation-block\"><strong>RETURN POLICY<\/strong><br \/>\nYou can withdraw from the contract by communicating it to DECATA.IT with an\nemail to customer service customercare@decata.it or through your account.<br \/>\nDECATA.IT will send you by email a form to fill out with the return methods.<br \/>\nThe return must be made within 28 days of receipt of the product.<br \/>\nTo know the specific ways to exercise the right of withdrawal, please refer to the\n<a href=\"https:\/\/www.decata.it\/en\/condizioni-generali-di-vendita\/#diritto-di-recesso\" target=\"_blank\">RETURN POLICY.<\/a><\/p><p class=\" translation-block\"><strong>REFUNDS FOR THE RETURNS<\/strong><br \/>\n<u>You will be refunded within 14 days of receipt of the return, with a credit of the price paid through the same channel which the payment was made.<\/u><\/p><p class=\" translation-block\"><strong>CAN I EXCHANGE AN ITEM?<\/strong><br \/>\nIt is not possible to make exchanges for returned items, it will be necessary to place a new order.<\/p><p class=\" translation-block\"><strong>CAN I RETURN A PERSONALIZED ITEM?<\/strong><br \/>\nUnfortunately, personalized items cannot be returned.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f6050fb\" data-id=\"f6050fb\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10edd7e elementor-widget elementor-widget-heading\" data-id=\"10edd7e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br\/><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ COME POSSO ACQUISTARE?Puoi acquistare registrandoti al sito indicando i tuoi dati:nome, cognome, indirizzo, indirizzo mail, numero di telefono.Riceverai una e-mail dal servizio clienti di DECATA.IT che confermer\u00e0 la tua iscrizione a quel punto potrai cominciare ad acquistare scegliendo l\u2019articolo che desideri nella taglia e nel colore pi\u00f9 adatti a te e caricandoli nel carrello, &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.decata.it\/en\/faq\/\"> <span class=\"screen-reader-text\">FAQ<\/span> Read More &raquo;<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"disabled","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"class_list":["post-2049","page","type-page","status-publish","hentry"],"yoast_head":"<!-- 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